Operators Unlimited Hires Bill Heale as Account Manager

Seasoned Engineer and Experienced Operations Specialist Joins OU Team

Duncan, SC. (September 17, 2021) – Operators Unlimited, Inc. recently announced the addition of Bill Heale to its sales team as an account manager. Heale has acquired more than 40 years of experience working in the chemical treatment and pulp and paper industries. His expertise and extensive experience will quickly prove an asset to Operators Unlimited customers.

As Account Manager, Heale will be responsible for the management and communication between Operators Unlimited and our customers, acting as a liaison between clients and the various departments of Operators Unlimited to maintain smooth operations and orderly completion of projects.

As a process optimization and chemical feed systems specialist, Heale will assist customers in improving process efficiency, as well as accessing and determining system upgrade needs. A veteran of industrial water and wastewater process operations, Heale is looking forward to working with customers and the Operators Unlimited team to implement problem solving methodologies for operational, mechanical and chemical problems. Heale’s problem solving experience will further operational efficiency, process predictability and overall peace of mind regarding wastewater and environmental compliance.

“Acting with agility is one of our core values at Operators Unlimited and Bill Heale joining our sales team as a dedicated account manager will help bolster our agility with our customers,” said Ben Fields, Operators Unlimited President. “We have made a commitment to our customers to address any wastewater headaches they may be experiencing, and hiring Bill is a part of maintaining that commitment. We are excited to add another team member to an already awesome team!”

Heale attended Miami University where he earned a degree in Applied Science, with a focus on Pulp/Paper Science and Engineering.


Founded in 2001, Operators Unlimited, Inc. offers their customer partners confidence through efficient wastewater treatment and regulatory compliance, resulting in the freedom to focus on their primary business. No matter the service segments utilized, Operators Unlimited customer partners experience operational efficiency, cost predictability and process peace of mind for their industrial wastewater treatment facilities. Operators Unlimited, Inc. is celebrating its 20th anniversary in 2021. Team members, customers, vendors and community members are invited to celebrate alongside Operators Unlimited using #OU20years on social media. Learn more at operatorsunlimited.net.